Shipping & returns
All RICHMARY items have registered packages. That means: safe and quick, easy to track. Each item is insured and requires a signature for receipt at the moment of delivery.
Your package can not be delivered to the neighbours. The parcel service only delivers to the address provided, or to an official delivery point.
Orders will be shipped the same or the next working day. All items are carefully packed in the box, with or without a certificate.It is also possible to pick up an item from the physical store. Place your order online and select ‘pick up in shop’ as your delivery method. You can then pick it up in the shop. If you would like to see item closer, please contact us to make an appointment for our showroom.